FAQ
Answers before you ask
What people want to know about ordering kitchen storage from us.
Do you deliver everywhere in India?
We deliver to serviceable PIN codes across India. If a PIN is not serviceable, checkout will tell you before you pay.
Is Cash on Delivery available?
Yes, on serviceable PIN codes at no extra charge. A small number of remote PINs are prepaid-only and checkout will say so.
Are the containers microwave and dishwasher safe?
Only where the listing says so. We do not add heat or dishwasher claims to a product unless the item is described that way by the supplier.
What does the piece count mean?
Where a title says a number of sets, that counts bases and lids as one set. Where it says pieces, bases and lids are counted separately. Each listing spells this out.
How do returns work?
Unused, in original packaging and with the invoice, within 10 days of delivery. Full conditions are on the Refund and Returns Policy page.
Do you charge for delivery?
Delivery is free on orders of ₹999 and above. Below that a flat ₹49 applies anywhere in India. Orders confirmed before 3:00 PM IST on a working day are dispatched the same evening.
Are your prices inclusive of tax?
Yes. Every price shown is in Indian rupees and includes any tax that applies. Nothing is added at checkout except delivery, which is shown before you pay.
Do you charge GST?
No. Our turnover is below the GST registration threshold, so we are not GST registered, no GST is charged on your order and no GSTIN appears on the invoice.
Which payment methods do you accept?
UPI as a prepaid method, and Cash on Delivery on serviceable PIN codes. We do not accept credit or debit cards and we do not store any payment details.
How do I track my order?
A tracking link is sent by email and SMS once the parcel is picked up. You can also use the Track Your Order page.
If your question is not here, [email protected] reaches us and we reply within one business day, Monday to Saturday, 10:00 AM to 6:00 PM IST.